BioFire FilmArray IVD Torch Syndromic Testing Real Time PCR System

Product SKU: FilmArray

RETURNS POLICY

Product may be returned for any reason within 30 days of original purchase. In order to request a refund, contact AmpTech Customer Service at (844) AMP-TECH (267-8324), or email support@amptechfl.com to obtain a Return Merchandise Authorization (RMA) number. The RMA number must be clearly visible on the exterior of any returned package. Reimbursement will be issued within a period of 30 days of receipt and will be issued in the same manner as the original payment method. The product must be returned along with the original invoice.

SHIPPING AND CANCELLATION POLICY

Order Processing and Shipment All in-stock items are shipped within 24 to 48 hours from date of purchase. Orders placed on Friday will be processed and shipped the following Monday. Standard Delivery: Our standard delivery service for the U.S., Canada, and Australia is FedEx. Standard delivery times are as follows:

• Continental US addresses: 3-4 business days from the date of shipment.

• Alaska and Hawaii addresses: 7-10 business days from the date of shipment.

• Canada : 4-5 business days from the date of shipment.

• Australia: 10-12 business days from the date of shipment.

Other International Deliveries: The delivery time for international shipments is typically 4-5 days, but can take up to 7-10 days depending upon location. We have a network of international warehouses to help expedite your delivery and utilize local postal systems and couriers for door-to-door service.