Frequently Asked Questions for Dealers

The Used-Line robot can scan any webpage, including an eBay store

You may call our Sales Office at +1-845-287-0066 to tell us about your business requirements, and our staff will help recommend the best option for you.

Visit the Used-Line Sell Page where the costs for each plan and option are outlined.

The Used-Line Line Robot is Used-Line’s tool for listing your inventory on Used-Line and keeping it up-to-date. The robot visits dealer websites regularly, looking for changes in dealer inventories. It uploads the entire inventory from the dealer website, including photos and item details and organizes the information so that it can be viewed on Used-Line as completely as possible. The robot chooses the best Used-Line category for each item and makes it available to our visitors who search or browse our website. For more information, see the Used-Line Robot.

You can email us your inventory information in an Excel spreadsheet or in any other format. Alternatively, post your table in HTML format on a server and contact us.

View our page that explains the ideal format for your inventory table.

There are no commissions charged for any of the Used-Line plans. You keep 100% of what you sell!

Dealers who have subscribed to the Used-Line manual listing service can email a spreadsheet to Used-Line to jump-start their listings. Our staff will insert the list at no charge. You can then log in to edit the ads, check that the categories were selected properly, and upload photos. For more information on creating spreadsheets, view our spreadsheet instructions.

If your listings are uploaded to Used-Line by our robot, update your source, whether it is a page on your website or a data source or spreadsheet that you created for us. The robot automatically crawls your site for updates every 24 - 72 hours. The choice is yours.

Yes, dealers can also list equipment in the Used-Line D2D System to get real-time alerts for dealer-to-dealer business. To find out more about this, see the FAQ on Wanted Lists and the D2D System.

The Used-Line website uses an algorithm to rotate the listings to give all advertisers exposure. Typically, you cannot ensure that your equipment listing will always be on top. However, when you upgrade any of your listings with the Featured Items Add-On, and upload a photo, your listing will be shown in the top section of search results for the item

Yes, Used-Line has prepared a page with a comprehensive list of tips and suggestions for making your ads work for you. To view our list of tips, see Optimizing Your Listings.

This is a paid upgrade for the Large-Volume Sellers option. The icon draws the eye to listings and promotes direct customer/dealer contact.

If all your listings are in stock and up-to-date, let us know and we can include the icon. If some of your listings are in stock and some are not, all you have to do is indicate what is in stock in your data source. Add the word, "in-stock" to your description or insert a column and include the word, “in stock” in that column. Tell us about the new column and we can set it up. Please contact us about any questions you may have about setting up your In-Stock Icon add-on. You can also call the Used-Line Sales Office at +1-845-287-0066.

Yes, visitors can filter listings to include only items with an In-Stock icon.

We do let customers know, however, that many of the listings on Used-Line advertise equipment that is in stock even though the dealer has not purchased the In-Stock add-on. The customer will check with you about the availability of the item he is interested in.

Used-Line has a database of over 10,000 equipment models consisting of technical information and stock photos. This information is included for free with your ads when our system can identify the model number of the equipment listing.

We advise including your own photos of the actual equipment where possible.

The D2D System is a powerful tool for dealer-to-dealer interaction, and an additional platform for those who have purchased a listings package on Used-Line to sell their ready-to-ship (in-stock) equipment.

Traditionally, dealers send each other wanted equipment lists on a regular basis. They spend time reviewing the incoming want lists, and quote prices when they have the equipment someone is looking for.

The Used-Line D2D System automates these tasks:

• Instead of spending your time reviewing wanted lists, our system reads them for you and notifies both parties when there is a match. A quote can then be sent to the potential buyer with a click of a button.
• Instead of sending your wanted equipment list to multiple dealers, simply send it to the D2D system & it will automatically search the ready-to-ship (in-stock) inventories of multiple dealers and notify you by email when it finds a match.

If you need to find equipment fast – the D2D System is a powerful tool to help you swiftly locate the equipment.

If you’re looking to sell equipment – the D2D System can help generate sales by connecting you to potential buyers who are looking for the equipment in your D2D inventory.

Simply send an email to system1@used-line.com with a list of the equipment you’re looking for.

The fully automated D2D System will read your email and quickly begin searching for a match. When the system finds a match in the inventory of a D2D member, it will notify both parties.

You can also manually enter a search online by selecting My UL from the top right of any page on Used-Line, and then selecting D2D System > Find the Equipment You Need Immediately.

NOTE: In addition to appearing in the D2D System, manually posted searches will also appear in the daily Active Search Alert Digest.

Yes, just send a regular email containing any relevant information, such as the type of equipment, manufacturer, or specs you need to system1@used-line.com. The D2D System will read it, interpret it, and search for it. You can also send a list. Try it.

Any equipment you have listed on Used-Line can easily be included in the D2D inventory by logging in to My UL > D2D System > Settings and placing a checkmark next to the appropriate checkbox.

You can also share other ready-to-ship (in-stock) equipment not listed on Used-Line. To do so, upload your inventory in spreadsheet form using the Choose File icon (My UL > D2D System > Settings), and then arrange the columns according to the provided options (visible after upload).

When you’re finished, make sure to click Save Changes and/or Update.

Only ready-to-ship (in-stock) equipment relevant to Used-Line customers may be uploaded to the D2D inventory. Even equipment which you do not have listed for sale on Used-Line can be part of your D2D inventory, so long as it’s relevant, in-stock, and ready to ship.

Sharing your inventory with the D2D System is super easy. Simply log in to My UL & select D2D System > Settings. Place a checkmark by the items you want to share with the D2D System, or manually upload your inventory using the Choose File icon.

Log in to Used-Line at the top right corner of any page. If you’re already logged in, click My UL, then choose D2D System.

The Active Search Alert Digest is a daily email which notifies D2D members of equipment searches our system has identified as serious requests for purchase.

The list includes equipment submitted manually to the D2D System via the Find the Equipment You Need Immediately tab in My UL, as well as requests for equipment posted by visitors to Used-Line using the Post Wanted Ad tab on our homepage.

To receive or stop receiving the Active Alert Digest by email, check or uncheck the Send me the daily Active Search Alert Digest checkbox under My UL > D2D System > Settings.

When a visitor uses the Post Wanted Ad feature from our homepage, the D2D System will search inventories of its users and notify both parties (i.e. – the seller & the potential buyer) by email when it finds a match.

In addition, the requested equipment will appear in the Active Search Alert Digest.

By default, the email address associated with your account will have access to the D2D System. If the email address associated with your account uses a private or custom domain (for example, Tim@BestLab.com), the D2D System will automatically accept all email addresses from that domain.

To add additional email addresses for sending wanted equipment lists to the D2D system:

• Log in to Used-Line at the top right corner of any page. If you are already logged in, click My UL, then choose D2D System > Settings.
• In the field entitled Email address for sending your wanted list, enter the additional email address(es) which you’d like to use for sending your wanted equipment lists.
  
  NOTE: To add multiple email addresses in this field, separate them with a comma and a space.
• Click Save Changes.

Just send an email with the details to system1@used-line.com. If the D2D System finds a match, you’ll find out about it soon!

You can also manually enter your search by navigating to My UL > D2D System > Find the Equipment You Need Immediately . In addition to appearing in the D2D System, manually posted searches will also appear in the daily Active Search Alert Digest.

Yes, after logging in to My UL you can view and search the master wanted equipment list by selecting D2D System > Last 48h Posted Equipment.

There, you will be able to see and search all the equipment posted to the D2D System within the last 48 hours.

To see older posts, select the View & search equipment posted during the last 7 days checkbox.

Yes, you can view your D2D System “hits" in My UL by selecting D2D System > My Hits.

There, you can click the Send icon to send a quote to the potential buyer.

Yes, you can view your D2D System quotes in My UL by selecting D2D System > My Quotes.

All lines are open. Buyers will see your company name and phone number and will be able to click through to your website from every listing and from the dealer directory. And of course, our system sends all Request for Quote emails directly to your inbox.